At Sciachem Limited, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and engaging our services. By accessing and using our website or providing us with your personal information, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: When you engage our services or interact with our website, we may collect personal information such as your name, email address, phone number, and shipping address. We only collect the necessary information required to fulfill our contractual obligations and provide you with our services.

1.2 Usage Information: We may also collect non-personal information about your interactions with our website, including IP address, browser type, device information, and pages visited. This information is collected to improve our website’s functionality and enhance your user experience.

Use of Information

2.1 We use the collected information for the following purposes:

 

• • To process and fulfill your orders for lab products and provide related customer support.

• • To communicate with you regarding order updates, product information, and promotional offers.

• • To improve our website, services, and user experience based on your feedback and preferences.

• • To comply with legal and regulatory requirements.

2.2 We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.

Data Retention

3.1 We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely dispose of or anonymize it.

Data Security

4.1 We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and restricted access to personal information within our organization.

Cookies and Tracking Technologies

5.1 We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You have the option to disable cookies through your browser settings; however, please note that certain features of our website may not function properly without cookies.

Third-Party Links

6.1 Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Your Rights

7.1 You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Changes to the Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

9.1 If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us by clicking the button below. We will respond to your inquiries as soon as possible.