Welcome to Sciachem Limited! These terms and conditions govern your use of our website and the services we provide as a leading provider of lab products for our esteemed clients. By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

Definitions and Interpretation

1.1 In these terms and conditions:

 

• • “Sciachem Limited”, “we”, “us”, or “our” refers to Sciachem Limited, a company registered in London, England, UK with company number 02036673090 and registered office at 309 Hale Lane, Edgware, United Kingdom, HA8 7AX.

• • “Website” refers to our official website, accessible at sciachemlimited.com

Lab Product Sourcing

2.1 At Sciachem Limited, our primary service is sourcing lab products on behalf of our clients. We utilize our extensive network of reputable suppliers and manufacturers to locate and procure high-quality lab products tailored to meet our clients’ specific requirements.

2.2 While we strive to ensure accuracy and reliability in the sourcing process, please note that lab products are subject to availability from suppliers. We will make every effort to inform our clients promptly if any requested lab products are unavailable or face unforeseen delays.

Ordering and Payment

3.1 Placing an order through our website or via other specified means constitutes a contractual offer to purchase lab products from Sciachem Limited. All orders are subject to acceptance by us.

3.2 Prices displayed on our website are in British pounds (GBP) and exclude applicable taxes, duties, and shipping fees unless otherwise stated. The total cost, including any additional charges, will be clearly communicated during the ordering process.

3.3 Payment must be made in full before we process and dispatch your order. We accept payment via the specified methods outlined on our website.

Delivery and Shipment

4.1 We will make every effort to ensure timely delivery of lab products to the specified delivery address. However, please note that delivery times may vary depending on the availability of products, the shipping method chosen, and other factors beyond our control.

4.2 We reserve the right to engage reliable third-party shipping providers to facilitate the delivery of lab products. While we strive for seamless delivery, we cannot be held responsible for any delays, loss, or damage that may occur during the shipping process.

4.3 It is the client’s responsibility to provide accurate and complete shipping information. Any additional charges incurred due to incorrect or incomplete information will be borne by the client.

Returns and Refunds

5.1 We take utmost care to ensure the quality and accuracy of the lab products we provide. If you receive a faulty, damaged, or incorrect lab product, please contact us within 24 hours of receipt to arrange for a return and exchange or refund.

5.2 To be eligible for a return, the lab product must be in its original packaging and unused. We reserve the right to inspect the returned item before processing a refund or exchange.

5.3 Please note that certain lab products, such as perishables, may be exempt from our standard return and refund policy due to their nature. This will be clearly communicated at the time of purchase.

Intellectual Property

6.1 All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Sciachem Limited or our content suppliers and is protected by applicable intellectual property laws.

6.2 You may not reproduce, distribute, modify, display, or use any content from our website without our explicit written permission.

Limitation of Liability

7.1 To the fullest extent permitted by law, Sciachem Limited and its directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase and use of lab products.

Governing Law

8.1 These terms and conditions shall be governed by and construed in accordance with the laws of London, England, UK. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of London, England, UK.

Contact Us

9.1 If you have any questions, concerns, or feedback regarding our terms and conditions or our services, please do not hesitate to contact us. Our contact details can be found on our website.